Universal Background Screening Awarded #1 Enterprise Background Screening Firm by HRO Today – 2023 27 Nov 2023, 7:41 pm

HRO Today magazine has named Universal Background Screening the #1 Enterprise Background Screening Firm in HRO Today’s 2023 Customer Satisfaction Ratings. This year marks 14 consecutive years, Universal has been recognized as a top screening firm in HRO Today’s annual Baker’s Dozen Customer Satisfaction Rankings (client-based survey) for Pre-Employment Screening.  Universal is the only screening firm being awarded for 14 consecutive years!

HRO Today’s survey is the largest and most prestigious award in the pre-employment screening industry. A very important element to this survey is that it is completely based on customer feedback, with over 1,200 HR professionals taking the survey that included 50 background screening providers. The survey measures screening providers in different dimensions with “Quality of Service” weighted most heavily.

Universal Background Screening was voted #1 as the overall enterprise leader and in the category of “Quality of Service”.

“Universal is proud to be awarded #1 by HRO’s client-based survey, as we are committed to supporting our clients, partners and their candidates/employees, making sure we reduce hiring risk while continuing our focus on providing compliance and excellent client service,” said Alan Lasky, a Senior Vice President of Universal Background Screening.

“We all know that the best workforce leads to better outcomes and that means a steady flow of great new hires. Pre-employment screening is a key part of this process. Congratulations to Universal Background Screening for providing great service to their customers,” said Elliot Clark, CEO of HRO Today Magazine.

“Keeping with Universal’s culture, we will continue to provide our clients and partners exceptional customer service, accuracy and compliance, a culture we believe contributed to Universal consistently earning this accolade”, said Alan Lasky.

About Universal Background Screening

Universal Background Screening, an SNH Capital Partners portfolio company, is an industry-leading provider of employment background screening solutions including employment background checks, drug testing, physical exams, and compliance management solutions. Universal’s services help clients enhance workplace security, reduce liability, improve stability, and increase productivity and cost savings in their candidate selection and hiring process. Universal was recognized as the #1 Enterprise Background Screening Firm in HRO magazine’s Customer Satisfaction Ratings, which also marked the 14th consecutive year that Universal has been recognized as a leader in HRO Today’s annual Baker’s Dozen Customer Satisfaction Rankings for Pre-Employment Screening. For more information, please visit https://universalbackground.com/. Contact:  info@universalbackground.com or 877-263-8033 x4

About HRO Today Magazine

HRO Today is the property of SharedXpertise Media and offers the broadest and deepest reach available anywhere into the HR industry.  Our magazines, web portals, research, e-newsletters, events, and social networks reach over 180,000 senior-level HR decision-makers globally with rich, objective, game-changing content.  Our No. 1 strength is our reach.  HR leaders rely heavily on the HRO Today’s Baker’s Dozen rankings across six different categories when selecting an HR service provider

Universal Background Screening Named as a Top Screening Firm for the 13th Year in a Row 28 Dec 2022, 8:29 pm

HRO Today magazine has ranked Universal Background Screening as a top Enterprise Background Screening Firm in HRO Today’s 2022 Customer Satisfaction Ratings for Enterprise Background Screening Firms.

2022 marks the 13th year in a row Universal has been recognized as a top screening firm in HRO Today’s annual Baker’s Dozen Customer Satisfaction Rankings for Pre-Employment Screening in their client-based survey. HRO Today’s survey is the largest and most prestigious award in the pre-employment screening industry. A very important element to this survey is that it is completely based on customer feedback, with almost 1,000 HR professionals taking the survey. The survey measures screening providers in different dimensions with “Quality of Service” weighted most heavily.

“On behalf of the employees of Universal, whose hard work is largely responsible for our consistency in making this list, I’d like to express appreciation to our Clients for recognizing our quality of service over these many years. We take humble pride in making this list for the 13th consecutive year. Our Company will remain focused and steadfast in our commitment to continue to deliver quality service to our Clients and our many industry Partners,” said Kevin Olson, CEO of Universal Background Screening.

“We all know that the best workforce leads to better outcomes and that means a steady flow of great new hires. Pre-employment screening is a key part of this process. Congratulations to Universal Background Screening for providing great service to their customers,” said Elliot Clark, CEO of HRO Today Magazine.

Universal Background Screening Awarded #1 Enterprise Background Screening Firm 2021 21 Dec 2021, 3:28 pm

HRO Today magazine has awarded Universal Background Screening the #1 Enterprise Background Screening Firm in HRO Today’s 2021 Customer Satisfaction Ratings. This year marks 12 years in a row Universal has been recognized as a top screening firm in HRO Today’s annual Baker’s Dozen Customer Satisfaction Rankings for Pre-Employment Screening.

HRO Today’s survey is the largest and most prestigious award in the pre-employment screening industry. A very important element to this survey is that it is completely based on customer feedback, with over 1,200 HR professionals taking the survey. The survey measures screening providers in different dimensions with “Quality of Service” weighted most heavily.

“We are humbled and honored to be voted #1 overall enterprise leader this year. I’d like to acknowledge the hard work and dedication of all our employees who are entirely responsible for our achieving this result. We will continue in our firm commitment to delivering quality and service to our clients.” said Kevin Olson, CEO of Universal Background Screening.

“We all know that the best workforce leads to better outcomes and that means a steady flow of great new hires. Pre-employment screening is a key part of this process. Congratulations to Universal Background Screening for providing great service to their customers,” said Elliot Clark, CEO of HRO Today Magazine.

Universal will continue in its commitment to provide their clients and partners exceptional customer service, accuracy and compliance that contributed to Universal earning this accolade.

Universal Background Screening Acquires OPENonline 16 Jul 2020, 7:49 pm

Universal Background Screening (“Universal”), headquartered in Scottsdale, Arizona, is pleased to announce the acquisition of Ohio-based OPENonline, a leading provider of employment background checks and investigative services. The combined company, which will operate under the Universal brand, will leverage deep industry expertise and award-winning scaled operations centers and advance Universal’s position as the nation’s leader in background screening.

“We are excited to have OPENonline join Universal. The synergy was compelling: both companies are members of the select 6% of background screening providers that are accredited by the Professional Background Screening Association (PBSA), and both companies are deeply committed to providing an outstanding experience for our customers,” said Dan Filby, CEO of Universal.

Having now closed on its fourth acquisition in the background screening industry, this merger represents the next phase of Universal’s development as a market leader. The integration furthers Universal’s commitment to producing a better candidate experience and helps recruiters move candidates through the hiring process more quickly.

“The combination of OPENonline and Universal joins two brands with a focus on compliance and a commitment to high-touch customer service. OPENonline’s caliber of service is demonstrated in the length and quality of their customer relationships and we are excited to continue the legacy that their founders have built,” said Ramya Varma, Vice President at SNH Capital Partners. “We look forward to continuing to partner with high-quality, founder-led businesses to build an industry-leading organization that delivers value through customer-centricity and technological innovation.”

About Universal Background Screening Universal Background Screening, an SNH Capital Partners portfolio company, is an industry-leading provider of employment background screening solutions including employment background checks, drug testing, physical exams, and compliance management solutions. Universal’s services help clients enhance workplace security, reduce liability, improve stability, and increase productivity and cost savings in their candidate selection and hiring process. Universal was recognized as the #1 Enterprise Background Screening Firm in HRO magazine’s 2019 Customer Satisfaction Ratings, which also marked the 10th consecutive year that Universal has been recognized as a leader in HRO Today’s annual Baker’s Dozen Customer Satisfaction Rankings for Pre-Employment Screening. For more information, please visit https://universalbackground.com/.

About SNH Capital Partners SNH Capital Partners is a U.S.-based, private investment firm focused on investing in the middle-market. SNH’s long-dated hold strategy allows the firm to support leadership teams over time, develop active strategic presence in each of its key industries, and grow platforms across target sectors. By generating annual earnings growth through operational excellence and optimal capital redeployment, SNH’s portfolio companies continue to scale, both organically and strategically, supported by top-tier performance of SNH as benchmarked against private equity returns. For more information, please visit http://www.snhcapitalpartners.com.

Universal Background Screening Awarded ‘Top Enterprise Background Screening Firm’ in HRO Today’s 2019 Customer Satisfaction Ratings 11 Dec 2019, 4:45 pm

HRO Today magazine has announced that Universal Background Screening was awarded the #1 Enterprise Background Screening Firm in the magazine’s 2019 Customer Satisfaction Ratings. This year marks the 10 year in a row Universal Background Screening has been recognized as a leader in HRO Today’s annual Baker’s Dozen Customer Satisfaction Rankings for Pre-Employment Screening.

HRO Today garners feedback from the clients of the rated Employment Screening service providers through an annual online survey. By far the largest and most prestigious survey in pre-employment screening services, it is completely based on customer feedback and quantitative rankings. The survey measures screening providers in 3 dimensions: breadth of service or how many subprocesses they provide, size of deal and quality of service. Quality of service is weighted most heavily, and then breadth of service.

Over 1200 HR professionals responded to the survey and Universal Background Screening was voted first in both the Enterprise Quality of Service ranking as well as Overall Enterprise Leader.

“At Universal Background Screening we are, and will continue to be, incredibly focused on providing an outstanding experience for our customers. The Baker’s Dozen award is clear acknowledgement from the marketplace of our focus, and we are delighted and humbled to receive it. We thank the significant number of clients who participated in the survey and we look forward to continuing to delight all of our customers with an outstanding level of service through our true partnership in quality, compliance, and speed of service,” said Dan Filby, CEO of Universal Background Screening.

“We all know that the best workforce leads to better outcomes and that means a steady flow of great new hires. Pre-employment screening is a key part of this process. Congratulations to Universal Background Screening for providing great service to their customers,” said Elliot Clark, CEO of HRO Today Magazine.

Universal Background Screening Named Pre-Employment Screening Enterprise Leader by HRO Today Magazine 17 Dec 2018, 2:51 pm

In the largest and most prestigious study of employment background screening services in the Human Resource Trade Media, Universal Background Screening was named a Pre-Employment Screening Enterprise Leader for overall customer satisfaction. This marks the 9th consecutive year that Universal has been recognized in the annual Baker’s Dozen report.

HRO Today magazine, the publisher of the Baker’s Dozen Customer Satisfaction Survey, recently released the results based on a comprehensive survey completed by over 1100 human resources professionals about their experience with 67 of the leading background check providers. The results are based entirely on customer feedback and quantitative rankings.

New for this year, HRO Today has segmented the providers into two groups: Mid-Market and Enterprise. Those providers that deliver screening programs above the market average in terms of size are on the Enterprise list, while those that deliver below the market average are classified as Mid-Market.

Among the rankings, Universal was ranked the #2 Overall Enterprise Pre-Employment Screening Provider, based on breadth of service, size of deal and quality of service.

“HRO Today has background checked the background checkers, and we have identified the best,” said Elliot Clark, CEO of HRO Today Magazine. “We congratulate Universal Background Screening for another excellent survey year.”

“Universal Background Screening is honored to have been recognized by our customers and by HRO Today magazine for nearly a decade,” said Kevin Olson, Chairman and CEO of Universal Background Screening. “We are proud of our unwavering commitment to Compliance, Report Accuracy and protection of Applicant Rights, and pleased to be consistently recognized on the Bakers Dozen list for the past nine years.”

Universal is a founding member of the National Association of Professional Background Screeners (NAPBS®) and was among the first handful of Screening Providers to be accredited by the Association’s rigorous onsite audit of policies and procedures across six critical areas: Consumer protection, legal compliance, Client education, product standards, service standards, and general business practices.

Workforce Magazine “Hot List” Recognizes Universal Background Screening for 9th Consecutive Year 23 Jul 2018, 7:48 pm

Phoenix, AZ, July 23, 2018 – Universal Background Screening has been recognized by Workforce Magazine among its “Hot List” of Background Check Providers, marking the ninth consecutive year that the publication has included Universal in their annual list.

Workforce Magazine covers the intersection of people management and business strategy, helping HR professionals approach their jobs from a more strategic, big-picture, business-results perspective. The publication’s Hot Lists feature top providers of products and services for the human resources industry.

Universal Background Screening offers businesses certainty in the employment process through a comprehensive solution including background checks, drug testing, physical exams and compliance management solutions that are fully integrated with dozens of leading applicant tracking and HR software solutions.

“We are honored to be recognized by the editors of Workforce Magazine for the 9th consecutive year in their Hot List of the top background check providers,” said Kevin Olson, Chairman and CEO of Universal Background Screening.

Universal is consistently ranked and recognized as one of the top screening firms in the United States. The company is a founding member of the National Association of Professional Background Screeners (NAPBS®) and was among the first handful of Screening Providers to be accredited by the Association’s rigorous onsite audit of policies and procedures across six critical areas: Consumer protection, legal compliance, Client education, product standards, service standards, and general business practices.

Universal Background Screening Named #1 Background Screening Provider by HRO Today Magazine 14 Dec 2017, 12:52 am

In the largest pre-employment background screening study in the Human Resource Trade Media, Universal Background Screening was named the #1 Provider for Quality of Service.

HRO Today magazine, the publisher of the annual Baker’s Dozen Customer Satisfaction Survey, recently released the results based on surveys completed by over 850 employer representatives about their experience with background check providers. Among the rankings, which include breadth of service, size of deal and quality of service, Universal was named as the #1 Provider for Quality of Service and the second-highest provider overall.

“HRO Today has background checked the background checkers, and we have identified the best,” said Elliot Clark, CEO of HRO Today Magazine. “Universal Background Screening leads this year’s results for Quality of Service, and we congratulate them for another excellent survey year.”

The announcement marks the 8th consecutive year that Universal Background Screening has been recognized by the HRO Today survey, and the second year in a row that the company has been named the #1 Background Screening Provider for Quality of Service.

“Universal Background Screening takes great pride in our commitment to Compliance, Report Accuracy and protection of Applicant Rights, and we are honored to be recognized again this year by our customers and by HRO Today magazine for the Quality of Service we provide.” said Kevin Olson, Chairman and CEO of Universal Background Screening.

Universal is a founding member of the National Association of Professional Background Screeners (NAPBS®) and was among the first handful of Screening Providers to be accredited by the Association’s rigorous onsite audit of policies and procedures across six critical areas: Consumer protection, legal compliance, Client education, product standards, service standards, and general business practices.

Universal Background Screening Named #1 Background Screening Provider by HRO Today Magazine 2 Dec 2016, 5:18 am

In the largest pre-employment background screening study in the Human Resource Trade Media, called the HRO Today Bakers Dozen Customer Satisfaction Survey, Universal Background Screening was named as the #1 Overall Background Screening Provider.

Each year, HRO Today Magazine invites thousands of Employers to participate in the independent study, which is focused on three specific areas: breadth of service, size of deal and quality of service. Those Employers, who are verified corporate users of background screening services, responded to a 30 question survey based on their experience with Screening Providers.

“HRO Today has screened the screeners, to find out which are the best,” said Elliot Clark, CEO of HRO Today Magazine, during the announcement of the 2016 Baker’s Dozen for Screening. I want to congratulate Universal Background Screening on an excellent survey year, and on taking top honors.”

The announcement marks the 7th consecutive year Universal Background Screening has been recognized by the HRO Today survey, and the second time that the company has been named the #1 overall Background Screening Provider.

“It is truly an honor to be recognized, especially when that recognition comes from a publication with the respect and reach of HRO Today Magazine. Receiving the #1 overall ranking and achieving a #1 ranking for quality of service is gratifying on many levels”, said Kevin Olson, Chairman and CEO of Universal Background Screening. Olson continued; “Universal has a long standing cultural commitment to Compliance, Report Accuracy and protection of Applicant Rights. We also take seriously and work hard toward our commitment to provide our Clients with the very best in personalized Customer Service.”

Universal is a founding member of the National Association of Professional Background Screeners (NAPBS®) and was among the first handful of Screening Providers to be accredited by the Association’s rigorous onsite audit of policies and procedures across six critical areas: Consumer protection, legal compliance, Client education, product standards, service standards, and general business practices.

Universal Rated Top Background Check Provider in National Employer Satisfaction Survey for 6th Consecutive Year 4 Dec 2015, 5:40 am

In its recent annual employer survey, HRO Today magazine, a leading publication for human resource decision makers, recognized Universal Background Screening as a top provider of background screening services in the United States. This recognition marks the 6th year in a row that Universal has been named to HRO Today’s Bakers Dozen rankings.

As the largest employment background screening customer satisfaction study in the trade media, the HRO Today’s Baker’s Dozen rankings evaluated 42 Screening firms basing the results solely on feedback from over 700 employers who have direct experience with the screening providers being evaluated. The scoring model includes such metrics as quality and breadth of service, and size of customers. Final results are determined statistically based on the survey data, and are not the opinions of HRO Today staff.

“It’s an honor to be recognized for the 6th year in a row by our Clients and HRO Today Magazine,” said Kevin Olson, Chairman and CEO of Universal Background Screening. Olson went on to say, “We are humbled to receive this honor from the most respected customer satisfaction survey in our industry. We also believe this distinction is an affirmation for our entire team who works diligently to provide our customers with timely service while placing great importance on quality of result.”

With a focus on personalized customer service, commitment to compliance and accuracy, including consumer rights, Universal is consistently recognized as one of the top providers in the industry. Earlier this year, Workforce Management Magazine included Universal for the sixth year in a row in that publication’s “Hot List” of background screening providers.

The company is a founding member of the National Association of Professional Background Screeners (NAPBS®) and was among the first screening providers to be accredited by the association’s rigorous onsite audit of policies and procedures across six critical areas: consumer protection, legal compliance, client education, product standards, service standards, and general business practices.